Open Wednesday to Sunday 9.45am – 4pm / December Weekends (until 22 December) 9.45am – 6.15pm

Please note that we are set to temporarily pause our iconic Underground Tours, from Sunday 29 December until April 2025, to install a brand new winding engine. The Museum will remain open with a brand-new digital immersive experience launching in January 2025.

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Welcome Volunteer

Welcome

You will be meeting and greeting our visitors, making sure that they receive a warm and friendly welcome. You will also be supporting visitors across our 45-acre heritage site. There is lots to see and do so you will be helping visitors plan their day and encourage them to take part in various activities, trails and demonstrations. As well as ensuring that the Museum stays ‘visitor ready’ you will be discovering more about our visitors by collecting feedback, suggestions, and personal memories of those from coal mining communities.